quality of service indicators

quality of service indicators
Деловая лексика: показатели качества обслуживания (потребителей)

Универсальный англо-русский словарь. . 2011.

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  • Quality of working life — another method for measurement of job satisfaction based on Hackman and Oldham theory I came across is to measure the 5 dimensions of job through a survey and then determine the JDS (job diagnostic survey) rating through this equation (Variety +… …   Wikipedia

  • Quality and Outcomes Framework — The Quality and Outcomes Framework (QOF) is a system for payment of GPs in the UK National Health Service. It was introduced as part of the new General medical services (GMS) NHS contract in April 2004. It is supported by an IT system called QMAS …   Wikipedia

  • Service innovation — Business Week, March 29, 2007, stated that Service Innovation is The Next Big Thing .ref|BusinessWeekThe story discusses the not for profit consortium called the [http://www.thesrii.com/index.asp?current=one sub=none Service Research Innovation… …   Wikipedia

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  • The Council on Quality and Leadership — – CQL is a United States organisation dedicated to the definition, measurement, and improvement of personal and community quality of life for people with disabilities and people with mental illness. It has partnerships with organisations in… …   Wikipedia

  • ITIL Planning to implement service management — The planning to implement service management is a set in the Information Technology Infrastructure Library (ITIL) framework. This set is about the alignment of business needs and IT provision requirements. Besides, this set describes how to… …   Wikipedia

  • Energy quality — the contrast between different forms of energy, the different trophic levels in ecological systems and the propensity of energy to convert from one form to another. The concept refers to our empirical experience of the characteristics, or qualia …   Wikipedia

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  • Texas Commission on Environmental Quality — Headquarter complex for the Texas Commission on Environmental Quality The Texas Commission on Environmental Quality (TCEQ) is the environmental agency for the U.S. state of Texas. The commission is headquartered at 12100 Park 35 Circle in… …   Wikipedia

  • ITIL V3 Service Design — Dieser Artikel beschäftigt sich mit Service Design, der zweiten von fünf Publikationen der IT Infrastructure Library (ITIL) in der Version 3. Inhaltsverzeichnis 1 Gemeinsamkeiten der „planerischen“ Prozesse 2 Service Design Principles 3 Finan …   Deutsch Wikipedia


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